![]() If you successfully added your token, you will see it on the Token Manager screen.Enter the One Time Pin (temporary 6-digit code) generated by the token you are adding. If you are using the VIP Access App token, you will need to enter your Credential ID. Choose a nickname for the token you are currently adding. Tap the drop-down menu and select the type of token you are using. Finish registering your second token by populating the following fields, then select Add New Token.Register your hard token by selecting Add New Token.This is generated by your ID.me authenticator app. To enter Token Management, enter your iPrescribe login password (or passphrase, if you used Experian or Doximity), select your registered token from the Code Generator Device drop-down menu, and enter the 6-digit security code generated by that token.Note: This option is only visible after completing the EPCS activation. Tap the menu icon on the top-left side of your screen, then click Settings.If you do not have a hard token paired with your iPrescribe account on your old phone follow these steps:.If you skip this step, you may lose EPCS access. If you do not have a hard token at all, Submit a request to DrFirst Support before attempting to log into iPrescribe on your new phone, as you will need to request a new hard token from DrFirst.If you already have a hard token paired with your iPrescribe account move on to the section after No. ![]() Here are some examples of tokens you may have: Step 6: Add Controlled Substance Tokens to Your iPrescribe Account Ensure you have already added (paired) a hard token (also called an authenticator or a key fob) to your iPrescribe account on your old phone. Optional: Add your soft tokens (ID.me and/or VIP Access).Use the hard token to sign into EPCS token manager on your new phone.If you do not have a hard token, contact DrFirst Support before continuing. Continue reading this article for a detailed explanation of each step.Įnsure you have a hard and soft token paired to your iPrescribe account on your old phone. If you would like to add a backup soft token (VIP Access) to your new device, you can do that once you’ve taken the following steps with your hard token. To continue using the ID.me authenticator on your new device, first ensure that your ID.me multi-factor authentication is properly set up. If you did not pair the hard token to your iPrescribe account on your old phone and already lost access, go to Lost Access to Your Old Token? Pair a New Soft Token (ID.me Registered Users).If you do not pair the hard token to your iPrescribe account on your old phone, you could lose access to EPCS and need to repeat the registration and identify verification process.If you registered with Experian (not ID.me) this article does not apply.īefore you update to a new phone, you will need to ensure that you have hard and soft tokens paired to your iPrescribe account on your old phone. ![]()
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